Definition #
The tangible stage the operator engineers for the Guest. Everything the Guest moves through — room, light, sound, smell, temperature, food, drink, table, tools. Environment is design work, done before the door opens. The five senses are the design tools used to engineer a better Guest experience.
Family #
NEEDS WORKSHOP
Why Behind the Thinking #
NEEDS WORKSHOP
Pairs With #
NEEDS WORKSHOP
Placement #
Product
