Tipping Is Agency

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Definition #

Guest accountability material?
* Where in the lifecycle does this land — front-of-house operations, GX, or operator philosophy?
* Does this pair with [Tipping Is Agency] (Guest’s voice) or stand on its own track (operator’s accountability)?
* Is the right anchor the reservation clock specifically, or the broader service clock (every timed expectation from seating to check)?
* Does this need a Guest-side companion piece — what the Guest is owed in return for the standards imposed on them?
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